SHIPPING & RETURN POLICY

DELIVERY AND SHIPPING

PURCHASING ONLINE

CURRENTLY, WE SHIP ONLY IN THE USA. FOR INTERNATIONAL SHIPPING, PLEASE CHECK OUT OUR “INTERNATIONAL SHIPPING POLICY”.

TO MAKE A PURCHASE, SIMPLY CLICK THE "ADD TO BAG" BUTTON NEXT TO THE DESIRED PRODUCT TO PLACE IT IN YOUR SHOPPING BAG. FOLLOW THE DIRECTIONS THROUGH THE CHECKOUT PROCESS TO COMPLETE YOUR ORDER.

ONLINE PURCHASES MAY BE MADE FOR DELIVERY TO AN ADDRESS WITHIN THE U.S., INCLUDING ALASKA AND HAWAII. WE DO NOT SHIP TO P.O. BOXES OR APO/FPO ADDRESSES.

PRODUCT AVAILABILITY

ALL PRODUCTS ARE SUBJECT TO AVAILABILITY AND TO THE TYPE OF ORDER AND PRODUCT. WE RESERVE THE RIGHT TO LIMIT THE QUANTITY OF PRODUCTS WE SUPPLY, SHIP ONLY PART OF AN ORDER, OR DIVIDE ORDERS INTO MULTIPLE SHIPMENTS. WE ALSO RESERVE THE RIGHT TO ALTER THE TERMS OR DURATION OF ANY SPECIAL OFFERS OR SALE PROMOTIONS. ALL ORDERS ARE SUBJECT TO ORDER AND ADDRESS VERIFICATION AND CREDIT APPROVAL. ONCE YOUR ENTIRE ORDER IS SUBMITTED, YOU WILL RECEIVE AN ORDER CONFIRMATION. IF YOU DO NOT RECEIVE THIS CONFIRMATION, THE ORDER MAY NOT BE PROCESSED.

PRODUCT PRICING

WHILE WE USE REASONABLE EFFORTS TO PROVIDE ACCURATE PRICES ON OUR WEBSITE, ERRORS MAY OCCUR. IF WE DISCOVER AN ERROR IN THE PRICE OF THE MERCHANDISE YOU HAVE ORDERED, WE WILL GIVE YOU THE OPTION OF RECONFIRMING YOUR ORDER AT THE CORRECT PRICE OR CANCELING IT. IF WE ARE UNABLE TO CONTACT YOU, WE RESERVE THE RIGHT TO CANCEL THE ORDER. TITLE TO PRODUCTS YOU ORDER ON THIS WEBSITE AND RISK OF LOSS OR DAMAGE TO PRODUCTS PASSES TO YOU UPON DELIVERY, PROVIDED THAT WE HAVE RECEIVED PAYMENT IN FULL FOR THE PRODUCTS.

PLEASE NOTE THAT DISCOUNT/PROMOTIONAL CODES CANNOT BE APPLIED TO BRIDAL OR PERSONALIZED PRODUCTS. DISCOUNT/PROMOTIONAL CODES ARE VALID FOR ONLINE ORDERS ONLY AND CANNOT BE REDEEMED IN-STORE. DISCOUNT/PROMOTIONAL CODES CANNOT BE APPLIED TO PRIOR OR PENDING PURCHASES. PROMOTIONAL CODES RECEIVED FOR SUBSCRIBING TO OUR SMS MARKETING PROGRAM ARE VALID ON YOUR FIRST PURCHASE AND WILL NOT BE REINSTATED IN THE EVENT YOU RETURN YOUR ORDER.

PAYMENT METHODS

G COMPANY ACCEPTS THE FOLLOWING FORMS OF PAYMENT FOR ONLINE PURCHASES. PLEASE NOTE THAT THE PAYMENT METHODS AVAILABLE AT CHECKOUT DEPEND ON THE SELECTED CURRENCY, BILLING COUNTRY, AND SHIPPING COUNTRY.

UPON PLACING YOUR ORDER, YOUR CREDIT CARD WILL BE AUTHORIZED FOR THE TOTAL AMOUNT OF THE TRANSACTION. ONCE WE HAVE VERIFIED YOUR CARD DETAILS, CONFIRMED MERCHANDISE AVAILABILITY, AND PREPARED FOR SHIPMENT, YOUR ACCOUNT WILL BE CHARGED.

DISCOUNT/PROMOTIONAL CODES ARE VALID FOR ONLINE ORDERS ONLY AND CANNOT BE REDEEMED IN-STORE.

SALES TAX

G COMPANY CHARGES STATE, LOCAL, AND COUNTY TAXES ON ONLINE TRANSACTIONS BASED ON SHIPPING ADDRESS AS REQUIRED BY APPLICABLE LAWS.

SHIPPING ONLINE ORDERS

ALL ONLINE PURCHASES ARE SHIPPED VIA A SHIPPING COMPANY WITH SIGNATURE REQUIRED. FOR SECURITY REASONS, ALL GALIT-LEVI.COM PURCHASES WILL REQUIRE AN ADULT SIGNATURE UPON DELIVERY. IN ADDITION, PURCHASES MAY NOT BE SHIPPED TO P.O. BOXES OR APO/FPO.

RETURN POLICY

U.S. RETURNS

IF YOU ARE NOT SATISFIED, WE WILL GLADLY ACCEPT YOUR RETURN OF UNWORN OR UNWASHED MERCHANDISE WITHIN 2 BUSINESS DAYS FROM THE DATE DELIVERED. YOU CAN INITIATE YOUR RETURN BY LOGGING INTO YOUR ACCOUNT ON GALIT-LEVI.COM OR BY USING OUR CONTACT FORM.

ALL SALE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR A RETURN, REFUND, OR EXCHANGE. THIS INCLUDES ITEMS PURCHASED DURING VIP EARLY ACCESS TO SALE PROMOTIONS. ALL SPECIAL ORDERS, CUSTOM ORDERS, BATHING SUITS, SWIMWEAR, JEWELRY, UNDERWEAR, AND ANY OTHER ITEMS MARKED AS FINAL SALE ARE NOT ELIGIBLE FOR RETURN, REFUND, OR EXCHANGE.

RETURNED MERCHANDISE MUST BE IN THE ORIGINAL PACKAGING WITH ALL TAGS ATTACHED AND BE IN THE SAME CONDITION AS WHEN IT WAS DELIVERED. THE REFUND WILL BE ISSUED TO THE ORIGINAL FORM OF PAYMENT. PLEASE ALLOW 10-15 BUSINESS DAYS TO PROCESS YOUR RETURN. WE RESERVE THE RIGHT TO REFUSE RETURN OF ANY MERCHANDISE THAT DOES NOT MEET THE ABOVE RETURN REQUIREMENTS.

G COMPANY OR GALIT-LEVI.COM DOES NOT ASSUME RESPONSIBILITY FOR REIMBURSEMENT OR COMPENSATION IN THE EVENT THAT ANY RETURN PACKAGE IS LOST, STOLEN, OR MISHANDLED.

GIFTS

WHEN A GIFT IS RETURNED, IT MAY BE EXCHANGED FOR A NEW ITEM OF EQUAL OR GREATER VALUE. OTHERWISE, THE PURCHASER’S CREDIT CARD WILL BE REFUNDED. NO MERCHANDISE CREDITS WILL BE ISSUED.

U.S. EXCHANGES

IF YOU ARE NOT SATISFIED, WE WILL GLADLY ASSIST YOU WITH THE EXCHANGE OF YOUR ORDER. FOR THE BEST SERVICE AND SELECTION, PLEASE CONTACT OUR PERSONAL SHOPPING DEPARTMENT. OUR PERSONAL SHOPPER WILL BE ABLE TO ASSIST YOU IN SELECTING ALTERNATE STYLES/SIZES AND COORDINATING AN EXCHANGE. PLEASE CONTACT US WITH THE CONTACT FORM, AND WE WILL BE HAPPY TO ASSIST YOU.

ALL BATHING SUITS, UNDERWEAR, SPECIAL ORDERS, CUSTOM ORDERS, PERSONALIZED ITEMS, AND ITEMS MARKED AS FINAL SALE ARE NOT ELIGIBLE FOR EXCHANGE.

EXCHANGED MERCHANDISE MUST BE IN THE ORIGINAL PACKAGING WITH ALL TAGS ATTACHED AND BE IN THE SAME CONDITION AS WHEN IT WAS DELIVERED. PLEASE ALLOW 2-3 BUSINESS DAYS TO PROCESS YOUR EXCHANGE. WE RESERVE THE RIGHT TO REFUSE RETURN OF ANY MERCHANDISE THAT DOES NOT MEET THE ABOVE REQUIREMENTS.

G COMPANY OR GALIT-LEVI.COM DOES NOT ASSUME RESPONSIBILITY FOR REIMBURSEMENT OR COMPENSATION IN THE EVENT THAT ANY RETURN PACKAGE IS LOST, STOLEN, OR MISHANDLED.

NOTES

THE REFUND WILL BE PROCESSED WITHIN 14 DAYS OF THE DATE YOU RETURNED THE PRODUCT AND CAN ONLY BE MADE TO THE CREDIT CARD WITH WHICH YOU MADE THE ORDER. THE TERMS OF THE REFUND WILL BE DONE ACCORDING TO THE TRANSACTION’S ORIGINAL TERMS (AN INSTALLMENT PAYMENT WILL BE REFUNDED WITH THE SAME NUMBER OF INSTALLMENTS, AND A TRANSACTION DONE IN ONE PAYMENT WILL BE REFUNDED IN ONE PAYMENT). REFUND TIMES ARE SUBJECT TO CREDIT CARD COMPANIES’ PROCESSING TIMES.

IF YOU WISH TO RETURN AN ITEM THAT IS CONSIDERED DELICATE—ITEMS THAT MAY BE DAMAGED DURING SHIPPING—PLEASE CONTACT OUR CUSTOMER SERVICE TO COORDINATE A PICKUP.

DUE TO MINISTRY OF HEALTH REGULATIONS, UNDERGARMENTS (SHAPEWEAR, BATHING SUITS, AND UNDERWEAR) CANNOT BE RETURNED OR EXCHANGED.

A SINGLE ITEM THAT IS PART OF A SUITE CANNOT BE RETURNED, BUT ONLY THE ENTIRE SUITE.